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  • Bulletin board 6
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FAQ
  • How do I recharge it?

    You may recharge the device using the USB cable (Micro 5pin) included in the package. 2020-07-14 16:28:55

  • Do I need to charge the device for the first time?

    The device is being delivered fully charged but battery loss may occur during delivery. It is recommended to charge it completely once delivered before using the device. 2020-07-13 16:28:01

  • Does the Bluetooth connection work while charging the device?

    Yes, all operations are normally performed while charging it. 2020-07-13 16:08:53

  • Do I need to turn off the power of the device to save the battery after measurement?

    No, you don't have to. The device is automatically turned off after the measurement is completed. 2020-07-12 16:04:41

  • Do I need a smartphone to use it?

    Yes, it is optimized for smartphones with Android version 5.0 and iOS version 9.0 or higher. Not all Android devices, tablets, and iPads are supported. If you are a user of some Android smartphones such as Xiaomi and Huawei, please contact us. All measurements captured through the device will be re… 2020-07-10 15:30:35

  • I am having trouble connecting Bluetooth

    You may turn on the GPS and Bluetooth on your smartphone and try running the App again. Turn on the device and press Measure body composition on the measurement screen. If the device and the smartphone are properly synced, →→←← signs will be displayed on the device. (A Pin number may be requested fr… 2020-07-09 15:27:06

  • Can anyone else measure it?

    The guest measurement feature allows anyone to easily perform measurements using one device. However, guest measurement data may not be recorded in the App. In addition, anyone can sign up for membership through the Fitrus App and share the same device together. 2020-07-07 15:15:29

  • Is there a feature that can perform measurements directly from the device?

    Press the touch sensor on the front of the device for 3 seconds to activate the temperature measurement feature. Select between skin temperature and surface temperature through the touch sensor, and then press the power button to begin measurement. Pressing the touch sensor again for 3 seconds inact… 2020-07-06 15:14:10

  • What does the OLED display on the device indicate?

    You can see the last measured heart rate, temperature, body fat rate, remaining battery, and current steps count. 2020-07-05 15:08:43

  • How do I reset my device?

    The Fitrus Plus device can be reset by pressing the power button continuously for about 5 seconds. If the device stops or malfunctions, try using it after resetting it. 2020-07-04 15:02:24

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