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FAQ
  • Fitrus Light is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention. 2021-12-17 09:38:17

  • Fitrus A is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention. 2021-12-17 09:37:21

  • Is there any device connected to your iPhone using Bluetooth 4.0 or lower version? If so, the device might not be connected properly. If a problem occurs, disconnect the device that has Bluetooth 4.0 or lower connection and try to reconnect Fitrus plus. 2020-10-28 09:40:45

  • You may turn on the GPS and Bluetooth on your smartphone and try running the App again. Turn on the device and press Measure body composition on the measurement screen. If the device and the smartphone are properly synced, →→←← signs will be displayed on the device. (A Pin number may be requested fr… 2020-10-28 11:31:22

  • Under the Settings ⇒ Activity menu, you can select the option to capture the number of steps from your phone, number of steps from your device, or all steps. Steps from the phone For Android, you can choose between Android and Google Fit, and the number of steps measured on the phone is disp… 2020-10-28 11:27:02

  • The standard is from 0 to 24 hours. The first one-time measurement via the Fitrus T App will be saved together with the time data on the device and the reset is performed every midnight to 0 activity level. 2020-10-28 11:24:31

  • Fitrus Plus is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention. 2020-07-16 16:30:16

  • You may recharge the device using the USB cable (Micro 5pin) included in the package. 2020-07-14 16:28:55

  • The device is being delivered fully charged but battery loss may occur during delivery. It is recommended to charge it completely once delivered before using the device. 2020-07-13 16:28:01

  • Yes, all operations are normally performed while charging it. 2020-07-13 16:08:53

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