FAQ


FITRUS > Service Update & FAQ
Total 10 ｜ 1 Page
10
FitrusLight Device Is Fitrus Light a medical device?
Fitrus Light is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention.
09
FitrusA Device Is Fitrus A a medical device?
Fitrus A is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention.
08
FitrusT Device What is the time standard for counting activity levels on the device?
The standard is from 0 to 24 hours.
The first one-time measurement via the Fitrus T App will be saved together with the time data on the device and the reset is performed every midnight to 0 activity level.


07
FitrusPlus Device Is Fitrus Plus a medical device?
Fitrus Plus is not a medical device and is not a product for the disease diagnosis, treatment, cure, or prevention. Please consult with experts on disease diagnosis, treatment, cure, and prevention.
06
FitrusPlus Device How do I recharge it?
You may recharge the device using the USB cable (Micro 5pin) included in the package.


05
FitrusPlus Device Do I need to charge the device for the first time?
The device is being delivered fully charged but battery loss may occur during delivery.
It is recommended to charge it completely once delivered before using the device.


04
FitrusPlus Device Does the Bluetooth connection work while charging the device?
Yes, all operations are normally performed while charging it.
03
FitrusPlus Device What does the OLED display on the device indicate?
You can see the last measured heart rate, temperature, body fat rate, remaining battery, and current steps count.


02
FitrusPlus Device How do I reset my device?
The Fitrus Plus device can be reset by pressing the power button continuously for about 5 seconds.
If the device stops or malfunctions, try using it after resetting it.


01
FitrusPlus Device What is the time standard for counting activity levels on the device?
The standard is from 0 to 24 hours.
The first one-time measurement via the Fitrus App will be saved together with the time data on the device and the reset is performed every midnight to 0 activity level.