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ONESOFTDIGM > FITRUS > ONESOFTDIGM

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  • 12 FitrusT I am having trouble connecting Bluetooth
  • You may turn on the GPS and Bluetooth on your smartphone and try running the App again.
    Turn on the device and press Measure body composition on the measurement screen.
    If the device and the smartphone are properly synced, →→←← signs will be displayed on the device.
    (A Pin number may be requested from your smartphone if you turned on the device and enabled the Bluetooth before starting the Fitrus T App.
    In this case, do not enter the Pin number, but try to run the measurement through the app first and then turn on the device.)

  • 11 FitrusT Can the app set to another language?
  • The language can be changed in the SettingsLanguage menu in the Fitrus T App.
    System Default, English, Korean, Japanese, and Chinese is available.
    If you select System Defaults, the app language is automatically set to match the language setting of your smartphone while Other languages are supported in English.

  • 10 FitrusT How do you sync the activity level?
  • Under the SettingsActivity menu, you can select the option to capture the number of steps from your phone, number of steps from your device, or all steps.




    Steps from the phone
    For Android, you can choose between Android and Google Fit, and the number of steps measured on the phone is displayed in the Fitrus T App.
    For iOS, step data on the health app is being imported and displayed.
    The number of steps on the phone is not reflected in real time but reflected every 15 minutes, so it can be different from the OS's health app data.


    Steps from the device
    Check the measured number of steps on the device by connecting them with the Fitrus T App.
    Power on the device and press Sync on the Activity screen.
    The display will show →→←← when the smartphone and the device are properly synced.
    The time taken to link the number of steps is proportional to the amount of data.
    Synchronizing time can be reduced by regularly connecting it.




    All steps
    Collects the steps data that shows the higher value between the phone or device.

  • 09 FitrusT The steps counts are not increasing properly.
  • Please check the sync settings in the app first.
    In the app, go to the SettingsSync menu and select between the steps on your phone, Fitrus Plus, and all steps.

    Android
    Automatically captures the steps counts data from your phone, and if it doesn't perform the measurement properly, please uncheck the Fitrus through your phone's SettingsBatterySleep mode exception app lists.
    (The steps data capturing features in the smartphone may not be supported for some models.)




    iOS
    If you want to capture the steps data provided from Apple, please go to Settings > Sync and select Health App.


  • 08 FitrusPlus What versions of the phone are compatiable with Fitrus+?
  • Fitrus+ is compatible with Android 5.0 or above, and iOS 9.0 or above.
    However, some Androids and iPads will not be compatible.

  • 07 FitrusPlus Do I need to turn off the power of the device to save the battery after measurement?
  • No, you don't have to.
    The device is automatically turned off after the measurement is completed.

  • 06 FitrusPlus Do I need a smartphone to use it?
  • Yes, it is optimized for smartphones with Android version 5.0 and iOS version 9.0 or higher.
    Not all Android devices, tablets, and iPads are supported.
    If you are a user of some Android smartphones such as Xiaomi and Huawei, please contact us.

    All measurements captured through the device will be recorded in the Fitrus App.
    However, if you try to measure the temperature with the device without the connection to the Fitrus App, no records shall be saved.


  • 05 FitrusPlus I am having trouble connecting Bluetooth
  • You may turn on the GPS and Bluetooth on your smartphone and try running the App again.
    Turn on the device and press Measure body composition on the measurement screen.
    If the device and the smartphone are properly synced, →→←← signs will be displayed on the device.
    (A Pin number may be requested from your smartphone if you turned on the device and enabled the Bluetooth before starting the Fitrus App.
    In this case, do not enter the Pin number, but try to run the measurement through the app first and then turn on the device.)


  • 04 FitrusPlus Can the app set to another language?
  • The language can be changed in the SettingsLanguage menu in the Fitrus App.
    System Default, English, Korean, Japanese, and Chinese is available.
    If you select System Defaults, the app language is automatically set to match the language setting of your smartphone while Other languages are supported in English.


  • 03 FitrusPlus How do you sync the activity level?
  • Under the SettingsSync menu, you can select the option to capture the number of steps from your phone, Device Fitrus Plus, or all steps.




    Steps from the phone
    For Android, you can choose between Android and Google Fit, and the number of steps measured on the phone is displayed in the Fitrus App.
    For iOS, step data on the health app is being imported and displayed.
    The number of steps on the phone is not reflected in real time but reflected every 15 minutes, so it can be different from the OS's health app data.


    Fitrus Plus
    Check the measured number of steps on the device by connecting them with the Fitrus App.
    Power on the device and press Sync on the Activity screen.
    The display will show →→←← when the smartphone and the device are properly synced.
    The time taken to link the number of steps is proportional to the amount of data.
    Synchronizing time can be reduced by regularly connecting it.




    All Steps
    Collects the steps data that shows the higher value between the phone or device.

  • 02 FitrusPlus The steps counts are not increasing properly.
  • Please check the sync settings in the app first.
    In the app, go to the SettingsSync menu and select between the steps on your phone, Fitrus Plus, and all steps.

    Android
    Automatically captures the steps counts data from your phone, and if it doesn't perform the measurement properly, please uncheck the Fitrus through your phone's SettingsBatterySleep mode exception app lists.
    (The steps data capturing features in the smartphone may not be supported for some models.)



    iOS
    If you want to capture the steps data provided from Apple, please go to Settings > Sync and select Health App.


  • 01 FitrusPlus What versions of the phone are compatiable with Fitrus+?
  • Fitrus+ is compatible with Android 5.0 or above, and iOS 9.0 or above.
    However, some Androids and iPads will not be compatible.